Trade Counter Open Monday to Friday, 8.30am-5pm
At Xtreme Precision Engineering, we want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.
If your item arrives damaged or faulty, please contact us immediately on 01452 739025. We’ll do our best to resolve the issue quickly. If the problem cannot be resolved over the phone, we may request that the item be returned to us so that we can:
If a return is required, we kindly ask that you:
Please note: Any damage incurred during return shipping will not affect your refund, but may lead to a separate claim for damage after the refund is processed.
Customers are responsible for the cost of returning items. If preferred, we can arrange collection via our courier service; the cost of this service will be deducted from any refund or credit issued.
Please note that Xtreme CNC plasma tables are non-refundable, as they are made to customer-specific requirements.
This policy does not affect your statutory rights under UK consumer law.
Trade Counter Open Monday to Friday, 8.30am-5pm